Privacy Policy
for jilli7

jilli7 ("we," "us," "our," or "the Platform") is an online gaming platform operating at jilli7.net, providing casino games, slots, bingo, live dealer games, and related entertainment services to eligible players in the Philippines. jilli7 acts as the data controller for all personal information collected through the platform.

As a data controller, jilli7 determines the purposes and means of processing your personal data. We are committed to handling your information responsibly, transparently, and in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC).

jilli7 has appointed a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices and ensuring compliance with applicable privacy laws. You may contact our DPO through the live chat support feature available on the jilli7 platform.

jilli7 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include the following:

Registration & Identity Data

When you create a jilli7 account, we collect your full legal name, date of birth, gender, residential address (including city, province, and postal code), email address, and mobile phone number. This information is required to establish your account and verify your identity.

Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations under Philippine anti-money laundering regulations, we may collect copies of government-issued identification documents such as your Philippine passport, driver's license, SSS card, UMID card, or PhilSys national ID. We may also collect proof of address documents and selfie photographs for identity verification purposes.

Financial & Transaction Data

We collect information about your deposits, withdrawals, and gaming transactions on jilli7. This includes payment method details (such as your GCash mobile number, Maya account, BDO, BPI, or Metrobank account details), transaction amounts, dates, and reference numbers. We do not store full bank account passwords or full card numbers.

Gaming Activity Data

We collect data about your gaming activity on jilli7, including games played, bet amounts, win/loss records, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, fraud detection, and regulatory reporting.

Technical & Device Data

Communications Data

If you contact jilli7 through live chat, email, or any other support channel, we retain records of those communications including the content of messages, timestamps, and any attachments. This data is used to resolve your queries and improve our customer service.

jilli7 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your consent or as otherwise permitted by law.

• Account Creation and Management: To register your jilli7 account, verify your identity, manage your account settings, and provide you with access to the platform's features and services.
• Payment Processing: To process your deposits and withdrawals through supported Philippine payment channels including GCash, Maya, BDO, BPI, and Metrobank, and to maintain accurate financial records of all transactions.
• Identity Verification and KYC Compliance: To verify your age (21+), identity, and eligibility to use jilli7 in accordance with PAGCOR regulations and Philippine anti-money laundering laws.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats to the platform and its players.
• Regulatory Compliance: To comply with our legal obligations under Philippine law, including reporting requirements under the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act of 2012.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce responsible gaming limits set by players, and fulfill our duty of care obligations to Filipino players.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our live chat and email support channels.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the functionality, performance, and user experience of the jilli7 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent to receive such communications. You may opt out at any time.

Under the Philippine Data Privacy Act of 2012, jilli7 must have a lawful basis for processing your personal data. The legal bases we rely on are as follows:

• Contractual Necessity: Processing that is necessary to perform our contract with you — i.e., to provide you with access to the jilli7 platform, process your transactions, and manage your account.
• Legal Obligation: Processing that is required to comply with our legal obligations under Philippine law, including PAGCOR regulations, anti-money laundering laws, and tax reporting requirements.
• Legitimate Interests: Processing that is necessary for jilli7's legitimate business interests, such as fraud prevention, platform security, and improving our services, where those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jilli7 does not sell your personal data to third parties. We may share your personal information with the following categories of recipients only where necessary and in accordance with this Privacy Policy:

Payment Service Providers

We share necessary financial data with our payment processing partners — including GCash, Maya, BDO, BPI, and Metrobank — to facilitate your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by contractual obligations to protect your information.

Identity Verification Services

We may share your identity documents and personal details with third-party KYC verification service providers to fulfill our identity verification obligations. These providers are contractually required to process your data only for verification purposes and to maintain appropriate security standards.

Regulatory Authorities

jilli7 may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

Technology and Service Providers

We work with trusted technology partners who provide services such as cloud hosting, data analytics, customer support software, and cybersecurity. These providers access your data only to the extent necessary to perform their services for jilli7 and are bound by strict data processing agreements.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of jilli7's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

jilli7 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. A cookie is a small text file placed on your device when you visit jilli7.net.

Types of Cookies We Use

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling essential or security cookies may prevent you from accessing certain features of jilli7.

jilli7 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account Data: Retained for the duration of your active account plus five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required under Philippine anti-money laundering regulations.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the last transaction, whichever is later.
• Customer Support Records: Communications with our support team are retained for two (2) years from the date of the interaction.
• Gaming Activity Logs: Detailed gaming logs are retained for two (2) years for dispute resolution purposes and regulatory compliance.
• Marketing Consent Records: Records of your marketing consent or opt-out are retained for the duration of your account plus three (3) years.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures. Where data is anonymized rather than deleted, it may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to you personally.

jilli7 takes the security of your personal data seriously and has implemented a comprehensive set of technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

Technical Security Measures

• 256-bit SSL/TLS Encryption: All data transmitted between your device and jilli7 servers is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data stored on jilli7 servers is encrypted at rest using AES-256 encryption.
• Two-Factor Authentication (2FA): jilli7 supports and strongly recommends 2FA for all player accounts to provide an additional layer of login security.
• Intrusion Detection Systems: Our infrastructure is monitored 24/7 by automated intrusion detection and prevention systems that identify and respond to suspicious activity in real time.
• Regular Security Audits: jilli7 conducts regular security assessments and penetration testing to identify and remediate vulnerabilities in our systems.

Organizational Security Measures

• Access to personal data is restricted to authorized jilli7 personnel on a strict need-to-know basis.
• All staff with access to personal data undergo regular data privacy and security training.
• jilli7 maintains a formal data breach response plan and will notify affected players and the National Privacy Commission in the event of a data breach as required by law.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilli7. These rights apply to all Filipino players and can be exercised by contacting our Data Protection Officer via live chat support.

How to Exercise Your Rights

To exercise any of the rights listed above, please contact our Data Protection Officer through the live chat support feature on the jilli7 platform. We will respond to your request within fifteen (15) business days of receipt. In some cases, we may need to verify your identity before processing your request to ensure that we are disclosing or modifying data only to the rightful account holder.

Please note that certain rights are subject to limitations. For example, we may be unable to delete data that we are legally required to retain under Philippine anti-money laundering or PAGCOR regulations. Where we are unable to fulfill a request in full, we will explain the reasons and the extent to which we can accommodate your request.

Right to Lodge a Complaint

If you believe that jilli7 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. We encourage you to contact us first so that we can attempt to resolve your concern directly before escalating to the NPC.

jilli7 is strictly an adult gaming platform. In accordance with PAGCOR regulations governing online gaming in the Philippines, jilli7 services are available only to individuals who are at least 21 years of age. We do not knowingly collect personal data from individuals under the age of 21.

During the registration process, all applicants are required to confirm that they are at least 21 years old and to provide their date of birth. jilli7 uses age verification procedures, including KYC document checks, to confirm the age of players before processing withdrawals and at other points during the account lifecycle.

If jilli7 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data collected, and return any deposited funds to the original payment source. Any winnings generated by an underage account will be forfeited.

jilli7 primarily processes and stores your personal data within the Philippines. However, some of our technology service providers and game content partners may be located in other countries, which means that your personal data may be transferred to and processed in jurisdictions outside the Philippines.

Where such international transfers occur, jilli7 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include contractual clauses that require the recipient to maintain data protection standards equivalent to those required under Philippine law.

jilli7 will not transfer your personal data to a country or territory that does not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.

jilli7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, regulatory requirements, or platform features. When we make material changes to this policy, we will notify you through one or more of the following methods:

• Posting a prominent notice on the jilli7 platform homepage or within your account dashboard.
• Sending a notification to the email address associated with your jilli7 account.
• Displaying an in-platform notification the next time you log in to jilli7.

The updated Privacy Policy will take effect on the date indicated at the top of the document as the "Last Updated" date. Your continued use of jilli7 following the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how jilli7 is protecting your personal data. The most current version of this policy will always be available at jilli7.net/privacy-policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilli7 handles your personal data, please do not hesitate to reach out to us. Our Data Protection Officer is available to assist you with any privacy-related matters.

How to Reach Us

The preferred and fastest way to contact our Data Protection Officer is through the live chat support feature available directly on the jilli7 platform. Our support team is available around the clock to assist Filipino players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

You may also reach us by email. Our support email address is displayed below as plain text for your reference:

National Privacy Commission

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the government body responsible for administering and enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available through official Philippine government channels.

jilli7 is committed to working cooperatively with the NPC and to resolving any data privacy concerns raised by Filipino players in a fair, transparent, and timely manner.